Privacy Policy
These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
Welcome to Gifts Hub! By shopping with us at our physical location, you agree to the following Terms of Service. Please read these terms carefully, as they govern your purchase and interaction with our shop.
1. General
These Terms of Service apply to all customers visiting and purchasing from at our physical location. By entering our store and making a purchase, you agree to abide by these terms. If you do not agree with any of these terms, we kindly ask that you refrain from shopping with us.
2. Product Information
We strive to provide accurate information about our products, including descriptions, prices, and availability. However, errors may occur. In such cases, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3. Pricing
All prices are listed in [Currency] and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Prices are final at the time of purchase and are non-negotiable.
4. Payment
We accept the following forms of payment:
- Cash
- Credit/Debit Cards (Visa, MasterCard, etc.)
All payments must be made in full at the time of purchase. We do not offer credit or installment payment options.
5. Returns and Exchanges
- Return Policy: We accept returns for most items within 14 days of purchase, provided that the item is unused, in its original packaging, and accompanied by the receipt. Certain items, such as perishable goods, personalized items, and sale items, may be final sale and not eligible for return.
- Exchange Policy: If you wish to exchange an item, it must be returned within 30 days of purchase, subject to availability of the desired exchange item. Exchanges are only possible for items of equal or lesser value, with any difference refunded to you.
6. Privacy
We respect your privacy and are committed to protecting your personal information. Any personal information you provide to us (e.g., for special orders or mailing lists) will be used in accordance with our Privacy Policy, which is available upon request.
7. Liability
While we take every precaution to ensure a safe shopping environment, Gifts Hub is not responsible for any accidents, injuries, or losses that occur on our premises. Please be mindful of your surroundings and keep personal belongings secure at all times.
8. Store Policies
- Conduct: We expect all customers to treat our staff and other customers with respect. We reserve the right to refuse service to anyone engaging in disruptive, abusive, or illegal behavior.
- Children: Children must be supervised by an adult at all times. Gifts Hub is not liable for any injuries or accidents involving unsupervised children.
9. Changes to Terms
Gifts Hub reserves the right to modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting in the store or on our website.
10. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
128 City Road, London, United Kingdom, EC1V 2NX
At Gifts Hub, your privacy is very important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information when you shop with us at our physical location.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to:
- Personal Identification Information: This includes your name, email address, phone number, and postal address, which you may provide when making a purchase, signing up for our newsletter, entering a contest, or requesting information.
- Payment Information: When you make a purchase, we collect payment details such as credit/debit card numbers, billing addresses, and other related information necessary to process your transaction.
- Purchase History: We may keep a record of your purchases, returns, and exchanges to provide better customer service and improve your shopping experience.
2. How We Use Your Information
The information we collect is used in the following ways:
- To Process Transactions: Your personal and payment information is used to process your purchases and ensure the delivery of products and services you have requested.
- To Improve Customer Service: Your feedback and purchase history help us to better understand your needs and preferences, allowing us to enhance our product offerings and services.
- To Communicate With You: We may use your contact information to send you updates regarding your orders, respond to your inquiries, and provide information about special offers, promotions, or events (only if you have opted in to receive such communications).
- To Comply with Legal Obligations: We may use your information as required by law, such as for tax and accounting purposes, or in response to a legal request.
3. Information Protection
We implement a variety of security measures to safeguard your personal information. These measures include:
- Secure Payment Processing: All payment transactions are processed through a secure, encrypted gateway to protect your financial information.
- Access Controls: Only authorized personnel have access to your personal information, and they are required to keep this information confidential.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third parties who assist us in operating our business, such as payment processors, delivery services, and marketing partners. These third parties agree to keep your information confidential and use it only for the purposes of providing the services we have requested.
- Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena, court order, or government request.
- Business Transfers: In the event that Gifts Hub is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Your Choices
You have the right to:
- Access Your Information: You can request a copy of the personal information we hold about you at any time.
- Correct Your Information: If any of the information we have about you is inaccurate or incomplete, you can ask us to correct or update it.
- Opt-Out of Communications: If you no longer wish to receive promotional emails or other communications from us, you can opt-out by following the unsubscribe instructions included in each email or by contacting us directly.
- Delete Your Information: You can request that we delete your personal information, subject to certain legal obligations that may require us to retain it.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in-store and on our website, with the effective date clearly indicated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
GIFTS HUB LTD 128 City Road, London, United Kingdom, EC1V 2NX